Privacy Policy

Chizu Forestry Landscape Preservation and Utilization Promotion Council (hereinafter referred to as the “Council”) sets forth this Privacy Policy (hereinafter referred to as the “Policy”) concerning the handling of personal data obtained through the Council’s website (hereinafter referred to as the “Site”). This Policy complies with relevant laws and regulations, including the General Data Protection Regulation (GDPR) of the European Union, to protect the privacy of all users.

1. Information about the Organization

  • Entity Name: Chizu Forestry Landscape Preservation and Utilization Promotion Council

  • Address: 396 Chizu, Chizu-cho, Yazu-gun, Tottori Prefecture, 689-1402 Japan

  • Email: hoh.chizu@gmail.com

2. Personal Data We Collect

The Council may collect the following categories of personal data when you use the Site:

1. Reservation-Related Information

  • Name

  • Nationality

  • Contact email address

  • Physical address

  • Allergy or dietary information (which may fall under special categories under GDPR and will be obtained with your explicit consent)

2. Analytics Information

  • Data automatically collected through cookies or similar technologies (e.g., IP address, browser type, access times, pages viewed)

3. Purpose of Use

The Council uses collected personal data for the following purposes:

  • 1. Tour Reservations and Arrangements

    To manage tour reservations and arrangements through the Council or via the reservation system provided by JTB BOKUN.

  • 2. Identification and Customer Support

    To respond to inquiries, reservation changes, and related requests.

  • 3. Service Improvement and User Experience Optimization

    To improve our services and understand user behavior on the Site by utilizing analytics tools such as Google Analytics 4 (“GA4”).

  • 4. Compliance with Laws and Regulations

    To fulfill obligations as required by applicable laws, regulations, or the Council’s own policies.

4. How We Collect Data

  • 1. Information Provided by Users

    We obtain data that users voluntarily enter in forms, such as reservation or inquiry forms.

  • 2. Automatically Collected Data

    We automatically collect information (e.g., device information and access logs) when users visit the Site, using cookies or similar tracking technologies.

5. Consent

For personal data that falls under special categories (e.g., allergy or health-related data), we obtain explicit consent in accordance with GDPR before collection. We also rely on your consent to collect and use other personal data under this Policy. You may withdraw your consent at any time; however, doing so may affect your ability to use some or all features of the services.

6. Disclosure to Third Parties

The Council does not disclose or provide users’ personal data to third parties, except in the following circumstances:

  • 1. When the User Has Given Consent

  • 2. When Required for Reservation or Payment Processing

    • Providing data to the JTB BOKUN reservation system

  • 3. When Required by Law

  • 4. When It Is Necessary for Protecting Life, Body, or Property
    In cases where obtaining the user’s consent is difficult.

7. Data Storage and Management

The Council takes reasonable measures to securely manage personal data and prevent unauthorized access, loss, alteration, or leakage. We also exercise appropriate supervision over any staff or service providers who handle personal data on our behalf.

8. International Data Transfers

Although the Council primarily stores and manages data in Japan, personal data may be transferred outside the European Economic Area (EEA) in relation to services like JTB BOKUN or GA4. In such cases, the Council implements appropriate safeguards (such as Standard Contractual Clauses) as required by GDPR.

9. Use of Cookies and Analytics Tools

The Council uses cookies on the Site to enhance user convenience and improve services. Cookies do not aim to identify individual users by linking them to personal data.
We also use GA4 to analyze usage of the Site. GA4 collects information via cookies and transmits it to Google’s servers, managed under Google’s Privacy Policy. You can refuse cookie usage by adjusting your browser settings

10. GDPR Rights

If you are located in the EU, you have the following rights under GDPR:

  • 1. Right of Access

    To access the personal data the Council holds about you.

  • 2. Right to Rectification

    To request correction of inaccurate or incomplete personal data.

  • 3. Right to Erasure (Right to Be Forgotten)

    To request deletion of your personal data.

  • 4. Right to Restrict Processing

    To request restricted processing of your personal data.

  • 5. Right to Data Portability

    To receive personal data you provided in a structured, commonly used, and machine-readable format and to transmit it to another controller.

  • 6. Right to Object

    To object to certain types of data processing.

  • 7. Right to Withdraw Consent

    To withdraw your consent at any time regarding data processing based on consent.

To exercise any of these rights, please contact us using the details provided below. You also have the right to lodge a complaint with a supervisory authority in the EU.

11. Personal Data of Minors

If a minor uses the Site, we request that the minor obtains permission from a parent or legal guardian before providing any personal data.

12. Changes to This Policy

The Council may update or revise this Policy to reflect changes in laws or services. Any changes will be posted on the Site, and where necessary, we will seek renewed consent from users.

13. Contact Information

For inquiries regarding this Policy or personal data, or to exercise your rights under GDPR, please contact:

  • Chizu Forestry Landscape Preservation and Utilization Promotion Council

  • Address: 396 Chizu, Chizu-cho, Yazu-gun, Tottori Prefecture, 689-1402 Japan

  • Email: hoh.chizu@gmail.com